A Brief Guide on How to Fix ‘Brother Printer Offline’ Issue @ 800-214-4506

A Brief Guide on How to Fix ‘Brother Printer Offline’ Issue

A Brief Guide on How to Fix ‘Brother Printer Offline’ Issue:

A Comprehensive Guide on How to Fix ‘Brother Printer Offline’ Issue. Brother printers are the best printers with the multifunction features, like scan, copy, and fax (all in one) and wireless wi-fi. That makes the brother printers one of the best printers in the printing industry.

The issue of “offline printer” occurs often in the Brother printer. We will discuss the reasons for this issue along with their fixes. We will also explain ‘how to fix printer says offline’ issue for both Windows and Mac OS.

Most Common Reasons due to which Brother Printer Goes Offline issue:

The Brother printer gets offline due to many reasons which include-

  1. Brother printer Paper jam error
  2. Ink toner blockage
  3. Error in the network connection between your computer and printer.
  4. Corrupted or outdated printer drivers.
  5. If the printers ‘use offline mode’ is designated, it may also display the offline error.
  6. Wrong printer settings.

How To Fix Brother Printer Offline Error on Windows 10?

The most important thing that you require to do is to uncheck the ‘use offline mode’ option if it is selected. You can do this by using the steps given below to fix brother Printer is offline windows 10:

(i) Firstly, open the control panel from the start button. Then, Click on the ‘devices and printer’ option.

(ii) Now right-click on the Brother’s printer icon and click on ‘See what is printing’.

(iii) Afterward, click on the printer option from the top of the windows. Check if there is any checkmark on ‘use printer offline’. If there is a checkmark, uncheck it by click on it.

(iv) Now, Turn off the printer. And disconnect the USB of the printer.

(v) Now once again turn on the printer.

Before using these steps, make sure that the printer drivers are properly installed in your system. You can download the right driver from the official website of Brother Printer (https://www.brother-usa.com/brother-support/driver-downloads). Afterward follow the steps given below: –

(a) Turn off your brother’s printer. Do this by the press and hold the ‘Go’ button set on your printer.

(b) Now turn on the brother printer once more by pressing the same button.

(c) Release the ‘Go’ button once all the three lights show. Thereafter, press it repeatedly for ten times.

(d) Wait until the red light is lit.

(e) Place the brother printer machine in the network range of WPS and an access point.

Now follow the on-screen steps to complete the setup. After completing the driver installation process. Your printer will be in the ‘online’ state.

These are the steps that will help you to fix your Brother printer keeps going offline windows 10 issue. If you are not able to resolve this issue, contact the printer assistant number, and talk to the experts for the instant solution.

How to fix the Brother Printer Offline Issue on Mac?

There are many ways through which you can fix the issue of the Brother printer goes offline on Mac. Let’s look at some of the most common ones:

Resolve Brother Printer Offline on Mac OS:

Paper jams, faulty hardware, outdated software, low or no ink toners, and many more. These problems can lead to your printer to an offline issue.

Occasionally Mac device automatically connects the device to wi-fi and downloads the relevant drivers. Here users require to click the device and unclick the option stating “printer is used offline”.

Sometimes enable firewall stops the printer from printing. So when you resolve your issue, make sure that your firewall is disabled.

The Mac operating system has a lot of printer drivers and USB connections. Therefore, the thing you require to make sure that the printer is able to identify the Mac device and vice versa. Please select the printer from the “system preferences tab” which is listed on the Apple menu.

(i) First of all, switch on the power of your brother’s printer.

(ii) Remove the plug and power outlet.

(iii) Unplug the interface cable and plug it into the power outlet.

Last, turn on the printer and insert the CD on the CD ROM drive that comes with your printer. In case you don’t have a CD, download the drivers from the brother printer’s official website. That’s how you can install the Brother printer drivers.

How to Add Brother Printer to Your MAC OS?

(a) Begin by restart your printer and the newly installed driver.

(b) Now select the printer and install the paper port. Kindly read all instructions given in the manual carefully.

(c) Select the brother printer and install the paper port.

(d) Open the Apple menu and select “System Preferences”.

(e) Click on “printer and scanners” and open the “printer scanner and fax”.

(f) Click the add button and open the default options.

(g) Select the name of your printer where you will see “Print and fax” and “print and scan” options.

Here allow and add the brother printer to the device. Once your printer is added to the Mac device, quit the system preferences.

Your Brother printer offline error on MAC is fixed.

This is the top way you can fix when your brother printer says offline on Mac.

How to Find Assistance for Brother Printer?

There is online support for Brother printer display on the website along with a toll-free number and you can take the help of live chat. Through this media, a user can recognize the key issues in the Brother printer and fix it at the same time with the help of experts. The experts and service engineers will help the users to connect the brother printer to a Mac device.

Just buying the printer is not adequate. Its proper installation and use also play an important role in the daily printing needs of the user. The Professional team allows you to resolve your issues related to update the driver, install the ink for printing, the printer goes offline, etc. If a user needs assistance with their Brother printers you can take the help of the experts by calling them at toll-free number 800-214-4506 (toll-free).


We hope that the instructions given in this blog will help you to troubleshoot the issue of My Brother printer is Offline message or you want to connect your printer to the Mac or “how to fix Printer offline issue to the Mac”.

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